What to look for when choosing a courier service.

 

Picking a courier service for your business is not as simple as it may seem. There are a lot of courier service companies out there and more and more businesses hiring them. It is a highly competitive market and some businesses choose couriers based only on price. But often it goes beyond price.

Among the best ways to find a courier are by searching the internet, contacting colleagues or friends who utilize couriers to see which couriers are recommended or by contacting a trade organization representing messenger and courier companies worldwide. 

Companies or individuals in the market place for a courier should inquire about the rates and types of delivery service, order placement, insurance, transfer sites, years of experience, whether or not they utilize contractors or employees, dispatching, package tracking and order status notifications. 

 

 

FEATURES

ADVANTAGES

BENEFITS

Software specifically designed for the courier/transport industry

Provides you with the ability to place orders online, view the status of a delivery and the proof of delivery, view and manage account information, view or download detailed invoices, request customized reports for cost analysis and receive order status notifications by e-mail

Saves you time and money and provides you with immediate access

Customer Care

Constantly obtaining feedback from you and other clients in order to better understand customer needs and improve the quality of service. Enables us to maintain 98% customer retention

Constant improvement and client feedback

Variety of services and package types

Includes anywhere from one hour to next day service, multiple delivery services and programs, return trips and multiple deliveries, cashiering and deposit services, size and weight capabilities and custom tailored delivery programs

Choices and flexibility

Fully insured and bonded

Protects your company and your investment

Peace of mind

Cargo liability coverage

Provides you with the ability to insure higher value cargo

Protecting your investment

Secure transfer facility

Provides you a secure facility in which all your cargo is transferred or stored. The facility is safe-guarded by an alarm system and monitored 24 hours a day and seven days a week

Reduces risk

Locally owned and managed

Personalized service, flexibility and community involvement

Building local partnerships

Reliable and courteous team of uniformed drivers

Dependable and reliable staff who value your business

Reliability and dependability 

Premier Couriers utilizes specifically designed software for the courier/transport industry. The benefit of our software is that it saves our customers both time and money and provides them with immediate access and feedback to their orders.  Our software provides our customers with the ability to:

Track the status of each and every order

Place orders online

View the real time status of a delivery

View proof of delivery

View and manage account information

Receive invoices by email

View or download detailed invoices

Run reports for cost analysis and provides visibility within their business and delivery operations

Receive order status notifications by e-mail

In connection with our software, we also utilize state of the art communication equipment which interfaces with our software product and allows for the timely dispatching of orders to each and every driver.

Just a sample of what we deliver...

FISH

CHOCOLATES

COMPUTER PARTS 

APPAREL 

PAYROLL

CINEMA FILMS

HOME HEALTHCARE SUPPLIES

LAWNMOWERS

PHARMACEUTICALS

LAB SPECIMENS 

LABELS

TILE

CASKETS

VETERINARY SUPPLIES

INTEROFFICE MAIL

PATIO FURNITURE

OFFICE SUPPLIES

X-RAYS

CRITICAL PARTS AND WAREHOUSING

PROMOTIONAL ITEMS

REAL ESTATE APPRAISALS

PRINTING SUPPLIES

TRAVEL LUGGAGE

TREADMILLS

LEGAL DOCUMENTS

MEDICAL RECORDS

MATTRESSES

HOME IMPROVEMENT SUPPLIES

MORTGAGE DOCUMENTS

FAX MACHINES

FREIGHT-PALLETS/BOXES

BANK DEPOSITS

CLOSING DOCUMENTS

OFFICE FURNITURE

TAX RETURNS

CONSTRUCTION PLANS

UNIFORMS

CATALOGS

CASHIER CHECKS

APPLIANCES

PRESCRIPTIONS

COURT DOCUMENTS

ENGINEERING PLANS

SIGNS AND BANNERS

WHEELCHAIRS

AUTO PARTS

BULK MAIL

CORPORATE GIFT BASKETS

CELL-PHONES AND ACCESSORIES

ARCHITECT PLANS

PALLETS

PERSONAL ITEMS

  1. Ask them if they are fully insured and bonded.

  2. Ask them if they have cargo liability coverage.

  3. Ask them about their transfer facility and its security.

  4. Ask them where their facility is located.

  5. Ask them about their courier software and all of its capabilities including the

    ability to generate detailed invoices and customized reports for cost analysis.

  6. Ask them about their Customer Care Program.

  7. Ask them how many customers they have and what industries they service.
  8. Ask them to see a list of references.

  9. Ask them if they utilize employees or independent contractors.

  10. Ask them about their employee or contractor turnover rate.

  11. Ask them about management and personal experience in the industry.

  12. Ask them about their fleet of vehicles and cargo capabilities.

  13. Ask them how many employees or contractors they have.

  14. Ask them about how they receive and dispatch orders.

  15. Ask them about their different type of services.

  16. Ask them about their flexibility with regards to tailored delivery programs.